Operational Excellence Consulting Services

Our Operational Excellence Program

At AM Saxum, our Operational Excellence program is a comprehensive approach to achieving sustainable performance improvements and long-term value creation. Grounded in Lean Six Sigma principles, our methodology focuses on enhancing efficiency, eliminating redundancies, and embedding a culture of continuous improvement across all levels of the organization.

Our program is built on three strategic pillars:

  • Continuous Improvement (CI) – driving consistent gains in productivity and quality through proven Lean methodologies
  • Leadership and Organizational Culture – fostering high-performing teams and strengthening employee engagement to support transformation
  • Value Creation and Performance Management – aligning business goals with operational metrics to boost EBITDA, increase cash flow, and elevate company market value

With over 20 years of hands-on experience across a wide range of industries, our consultants coach your team through the implementation of Lean projects—delivering measurable results, often exceeding 20% of company payroll. We combine technical excellence with a focus on people, recognizing that transformation success is driven by both sound solutions and employee buy-in (Effectiveness of change = Technical solution × People-buy-in).

During our operational excellence program, we work on the organization’s strategy, mission, vision, structure, rewards, and human resources—using models such as the Galbraith Star Alignment Model or Hoshin Kanri—to ensure full alignment within the organization.

AM Saxum also helps secure government grants to cover the cost of Lean programs, making operational excellence more accessible and impactful. Whether you’re looking to increase efficiency, foster a continuous improvement culture, or elevate your business value, we’re here to deliver results.

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Operational Excellence In The USA

Continuous Improvement

Continuous Improvement (CI) is the cornerstone of any successful Operational Excellence strategy. At AM Saxum, we help organizations embed a culture of continuous improvement using proven methodologies such as Lean, Six Sigma, and Kaizen. The goal is to systematically eliminate inefficiencies, redundancies, and bottlenecks while enhancing customer value and boosting organizational agility.

Our approach engages employees at all levels, empowering them to identify and resolve operational challenges with practical, results-driven tools. This not only drives efficiency but also fosters cross-functional collaboration and accountability.

With over 20 years of experience, AM Saxum consultants offer hands-on coaching tailored to your industry—ensuring that every solution is both technically sound and operationally relevant. Our clients regularly achieve annual savings that exceed 20% of payroll, translating into improved EBITDA, stronger cash flow, and increased market value.

We also support clients in accessing government grants to fund their continuous improvement initiatives—making the transformation financially sustainable from day one. Whether you're a manufacturer, service provider, or public-sector organization, AM Saxum is your trusted partner in achieving measurable results through continuous improvement.

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Leadership and Organizational Culture

Sustainable operational excellence goes beyond tools and methodologies—it starts with leadership and thrives on culture. At AM Saxum, we help organizations foster a high-performance culture by developing strong, visible leadership and empowering employees across all levels. Through our Lean Leadership and Change Management programs, we address the often-overlooked human dimension of Lean transformations.

Our approach is rooted in the belief that E = T × P, meaning the effectiveness of an operational excellence initiative (E) equals the quality of the technical solution (T) multiplied by the level of people buy-in (P). That’s why we focus not only on technical excellence, but also on building trust, accountability, and collaboration within and across teams. Using models such as the Galbraith Star Model and Hoshin Kanri, we align strategy, mission, structure, rewards, and human resources to ensure long-term success.

We also address team dynamics by helping clients overcome the five dysfunctions of a team—creating cohesive, high-performing work environments. With over 20 years of cross-industry experience, our consultants coach your leadership team to turn vision into action.

AM Saxum also helps secure government grants to fund this transformation, making leadership and culture change both impactful and financially accessible.

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Value Creation and Performance Management

At AM Saxum, operational excellence is not just about process improvement—it’s about delivering measurable business value. The ultimate goal of any Lean transformation is to generate tangible outcomes such as improved EBITDA, optimized cash flow, increased customer satisfaction, and enhanced market competitiveness. This pillar ensures that every initiative is directly tied to strategic and financial objectives.

We help clients establish clear KPIs, implement robust performance tracking systems, and align continuous improvement efforts with long-term business goals. Whether the focus is cost reduction, revenue growth, or better asset utilization, our approach translates operational gains into financial performance.

Our consultants bring over 20 years of hands-on experience across multiple sectors, enabling us to guide organizations through transformations that consistently deliver savings exceeding 20% of payroll. More importantly, we create value—our clients see increases in market valuation, including higher stock prices for publicly traded companies.

AM Saxum also helps secure government grants to fund these initiatives, making transformation accessible and sustainable. With a focus on accountability, impact, and alignment, our performance management strategies ensure that operational excellence drives real business growth.

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20% + Annual
Cost Savings

typically exceeding 20% of total payroll

Driving Value Through Increased Cash Flow

via reduced operational costs and increased efficiency

$500M+ Costs
Saved

delivered to clients across various sectors

Industry Specialized
Expertise

Lean consultants with hands-on cross-industry experience

Proven Experience

With over 20 years of success in business transformation, we offer a solid track record of delivering sustainable results

Local Experts
Across Key Cities

minimizing travel and lodging expenses for clients

Case Studies

AM Saxum is a results-driven business performance consulting firm with over 20 years of hands-on experience helping organizations improve operations, reduce costs, and increase profitability through Lean Six Sigma, operational excellence, and leadership development.

Reducing Hospital Booking Cycle Time by 62%

A hospital in Southwestern Ontario faced significant delays in processing imaging appointment requests. Manual, paper-based systems resulted in lost requisitions, poor communication, and long lead times. The hospital implemented a Lean Six Sigma strategy that resulted in a 62% reduction in cycle time, improved staff utilization, and better patient access.
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Lean Six Sigma in Plastics Industry

Reducing Scrap in HDPE Pipe Manufacturing

A manufacturer of extruded HDPE pipes was experiencing excessive scrap rates and high costs associated with product defects. By partnering with us to implement a targeted Lean Six Sigma improvement initiative, the company was able to reduce its defect rate from nearly 60% to just 5%, while cutting the cost of poor quality (COPQ) from 37.5% to 15% of revenue—a transformation that significantly improved operational performance and financial outcomes.
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Industries We Serve

Manufacturing
Industry

Service/
Transactional

Energy & Natural
Resources

Infrastructure,
Construction &
Building Products

Technology
Solutions

Agriculture
Business

Manufacturing
Industry

Energy & Natural
Resources

Service/
Transactional

Infrastructure, Construction &
Building Products

Technology
Solutions

Agriculture
Business

What Our Clients Say

“Working with AM Saxum was a turning point for our operations. Their team conducted a comprehensive flow analysis of our plant and helped us redesign our layout using Lean Six Sigma principles. We also received on-site Yellow Belt training, which empowered our team to take an active role in the improvement process. As a metal stamping manufacturer, we greatly benefited from their deep industry insight—resulting in a 55% reduction in internal transportation within our facility and a major gain in efficiency. Their structured methodology and practical recommendations directly boosted our productivity and positioned us to better serve our clients. I highly recommend AM Saxum to any manufacturer looking to reduce waste and elevate operational performance.”
<b> - Mo-D,</b> VP of Operations
- Mo-D, VP of OperationsLA Metal Stamping Co.
https://www.lametalstamping.com/
“Working with Henry was an incredibly valuable experience for our tequila production team. What began as a Lean Six Sigma Green Belt training quickly evolved into a full Lean transformation initiative. With Henry’s coaching, we were able to reduce the agave cooking cycle time and streamline the entire production process, from loading to downloading the ovens. His support helped us identify opportunities to eliminate non-value-added activities, improve process consistency, and increase daily output significantly. Henry’s hands-on approach, practical tools, and deep understanding of operational challenges made a real difference. Beyond the technical results, he helped us build confidence in our team’s ability to drive continuous improvement. His guidance was instrumental in achieving a more stable, efficient, and responsive process.”
<b>- Vilma Martinez</b>, Distillate Business Manager
- Vilma Martinez, Distillate Business ManagerGrupo Solave
https://gruposolave.com/
"Henry’s support was key in helping us tackle a persistent quality issue in our aging and packaging process at Diageo, a global leader in premium alcoholic beverages. We were facing product rejections due to slight deviations in alcohol content. Through a structured Lean Six Sigma approach, Henry helped us map the entire process, identify sources of alcohol loss, and implement corrective actions. One of the most significant breakthroughs was automating our pumping system, which reduced manual errors and stabilized our process. His coaching was thorough, data-driven, and perfectly aligned with our operational realities. Beyond solving a technical issue, Henry fostered a proactive, analytical culture that has delivered measurable improvements across our operations. His involvement has been a major factor in our success."
<b>Adolfo Gonzalez </b>, Category Manager
Adolfo Gonzalez , Category ManagerDiageo plc
https://www.diageo.com/en
“Henry played a key role in helping us improve the efficiency of our extraction process in our tequila operations. With his guidance, we were able to significantly reduce the amount of residual sugar left in the agave fiber during milling, which led to measurable gains in tequila yield per batch. His coaching was hands-on, methodical, and tailored to our operational environment. He helped us analyze process variation, identify root causes, and implement improvements that didn’t require immediate capital investment—just better use of data and tools. Thanks to Henry’s support, we moved from project definition through implementation and control with confidence, and the results were not only recognized internally but also approved by our finance team. His approach made Lean Six Sigma practical and effective for our team on the ground.”
<b>Teresa Flores</b>, Liquid/Blending Superintendent
Teresa Flores, Liquid/Blending SuperintendentCampari Group
https://www.camparigroup.com/en
“As the CFO of Peter and Paul’s Hospitality Group, I've seen the significant impact AM Saxum has had on our operations. Their Lean transformation initiatives have helped us identify inefficiencies and streamline processes across our organization, including catering, events, retail, and sales. What sets AM Saxum apart is its ability to tailor Lean methodologies to our diverse business models. They’ve optimized inventory at Peter and Paul’s Gifts, digitized operations at Paramount, and established hotel operations at Eaton Hall Country Inn and Spa, all while aligning results with our strategic goals. Their data-driven approach fosters a cultural shift towards continuous improvement, enhancing our operational control as we grow in a competitive market. AM Saxum has become a trusted partner in our evolution, and I’m excited about our future collaboration.”
<b>Anil Dash</b>, CFO
Anil Dash, CFOPeter & Paul Hospitality Group
https://www.bypeterandpauls.com/
“Implementing an Operational Excellence program with AM Saxum was a pivotal step for Universal Event Space in the hospitality and entertainment industry. Their deep understanding of Lean Six Sigma—and how to apply it effectively within our sector—helped us adopt practical tools, most notably 5S, to streamline our workplace organization. By reducing the time staff spent searching for setup materials and expanding our kitchen storage space, we realized substantial labor savings and gained enhanced purchasing power to buy in bulk at lower prices. AM Saxum’s hands-on approach and proven experience in business transformation delivered significant cost savings and drove us toward greater operational efficiency. Their support has been a game changer for our event services, setting us on a path of continuous improvement and value creation.”
<b>Fabián Ramirez</b>, General Manager
Fabián Ramirez, General ManagerUniversal Event Space
https://universal.bypeterandpauls.com/
“Implementing an Operational Excellence program with AM Saxum was a pivotal step for Universal Event Space in the hospitality and entertainment industry. Their deep understanding of Lean Six Sigma—and how to apply it effectively within our sector—helped us adopt practical tools, most notably 5S, to streamline our workplace organization. By reducing the time staff spent searching for setup materials and expanding our kitchen storage space, we realized substantial labor savings and gained enhanced purchasing power to buy in bulk at lower prices. AM Saxum’s hands-on approach and proven experience in business transformation delivered significant cost savings and drove us toward greater operational efficiency. Their support has been a game changer for our event services, setting us on a path of continuous improvement and value creation.”
<b>Jacob Park</b>, General Manager
Jacob Park, General ManagerEaton Hall Country Inn & Spa https://eatonhall.bypeterandpauls.com/
“Partnering with AM Saxum was a turning point for our operations. Their Lean transformation approach helped us uncover and fix long-standing inefficiencies in our kitchen, catering, and staffing processes. Through a combination of staff training, system redesign, and practical Lean tools, we were able to eliminate manual processes, reduce labor waste, and improve communication across departments. One of the most impactful changes was the integration of visual tools and automation into our CRM system—this drastically reduced errors in the kitchen, streamlined the quoting process in catering, and brought consistency to our event staffing. The overall impact has been substantial, resulting in faster turnaround times, improved team coordination, and a more scalable, guest-focused operation. AM Saxum didn’t just deliver recommendations—they worked closely with our team to implement lasting improvements. I would highly recommend them to any service-oriented business looking to optimize their operations and enhance team performance.”
<b>Mario Savo</b>, General Manager
Mario Savo, General ManagerParamount Event Space
https://paramount.bypeterandpauls.com/
“AM Saxum delivered a Lean transformation that went far beyond our expectations. Through a combination of Green Belt training and hands-on coaching, they helped us identify and address inefficiencies across production, roto molding, processing (recycling), shipping, and even our front-office workflows. Their team introduced powerful tools like 5S, SMED, and visual workplace systems, which immediately improved our changeover times, reduced scrap and rework, and helped streamline communication across departments. Just as importantly, their approach engaged our employees in the improvement process—giving them the skills and confidence to lead change from within. What impressed me most was the practicality of AM Saxum’s solutions. They didn’t just give us ideas—they gave us implementable systems that are already showing results. I would strongly recommend AM Saxum to any manufacturer looking to increase efficiency, reduce waste, and build a stronger, more agile organization.”
<b>Elizabeth Cunningham</b>, VP of Operations
Elizabeth Cunningham, VP of OperationsRescraft Plastics Inc.
https://www.rescraft.com/
“AM Saxum’s Green Belt training and project coaching made a significant impact on our operations at ADS. As part of the program, I led a project focused on reducing defects in our pipe extrusion process. With AM Saxum’s support, we applied Lean Six Sigma tools to get to the root cause—which was traced back to inadequate cooling from our chiller system. Their structured guidance throughout the root cause analysis helped us identify the issue and implement meaningful corrective actions. The result was a measurable improvement in product quality and a stronger internal capability to solve complex operational problems. I highly recommend AM Saxum to any organization seeking to drive performance improvement through practical Lean Six Sigma applications.”
<b>Carlos Samaniego</b>, Quality Assurance Manager
Carlos Samaniego, Quality Assurance ManagerAdvance Drainage Systems Inc.
https://www.adspipe.com/
“I’ve had the opportunity to review AM Saxum’s Green Belt training program, and I was genuinely impressed by its clarity, structure, and real-world applicability. The content strikes an excellent balance between Lean Six Sigma theory and practical tools that teams can use immediately on the shop floor or in office environments. What sets AM Saxum’s training apart is how accessible and actionable it is. The program doesn’t just teach concepts—it equips professionals to lead meaningful improvement projects and deliver measurable results. For any organization looking to build internal capability in process improvement, this training is a strong investment.”
<b>Celso Silva</b>, Operations Excellence Manager
Celso Silva, Operations Excellence ManagerAir Canada
https://www.aircanada.com/
“I found the Lean Six Sigma course, offered by Henry, to be a very informative program that allowed me to gain a clear understanding of the broad range of continuous improvement concepts. The course provided many useful tools to assist in our current roles and practical examples in which they could be applied.”
<b>Brian Downard</b>, Senior Total Rewards Analyst
Brian Downard, Senior Total Rewards AnalystSCI Group Inc
“I attended Henry’s Lean Six Sigma training which was very structured and well laid out. I liked the examples supporting the methodology that allowed for better understanding. The individual project was an excellent way of putting what I learned into practice. Even better, I was able to relate my learning to an actual situation at work. Henry acted in the capacity of mentor, teacher, as well as very professional in his approach.”
<b>Reshma Aziz</b>, Finance Analyst
Reshma Aziz, Finance AnalystPepsiCo Foods Canada
“Henry is a skilled facilitator who provided us with incredibly detailed and valuable Lean Six Sigma training. By sharing his years of multi-industry experience and practical examples and exercises, he helped sharpen my ‘continuous improvement’ skills and really boosted my confidence to pursue my Black Belt.”
<b>Albert Masih</b>, Human Resources
Albert Masih, Human ResourcesRegion of Peel
https://peelregion.idoxs.ca/
“You’re in good hands! Henry’s instructional materials are thorough and designed to meet the needs of his clients. His courses are interactive and collaborative which keep students engaged while still developing strong competencies in areas such as Lean Six Sigma.”
<b>Suzanna Elmazi</b>, Curriculum Support Officer Management
Suzanna Elmazi, Curriculum Support Officer ManagementUniversity of Toronto
“Mike’s ongoing personal training programs and communication skills are the main reason why Enviroshake has achieved continuous success over many years. He has a unique, natural ability to communicate effectively with all our employees. Top management and plant employees are motivated to adhere to the stringent quality systems essential for any company’s success.”
<b>Patrick Smith</b>, President
Patrick Smith, PresidentEnviroshake
https://www.enviroshake.com/
“Mike’s courses, his vast training experience and knowledge have been extremely effective. Our company continues to grow and our employees are more motivated and engaged in their responsibilities. We endorse Mike and his team.”
<b>Peter Tran</b>, Sr. Quality and Development Manager
Peter Tran, Sr. Quality and Development ManagerBlanco
“Thank you Mike for training our employees to achieve certification to the ISO:9001:2015 standard. Because of your team’s enthusiasm and dynamic training sessions, we exceeded our goals.”
<b>Abbas Talebi</b>, CEO
Abbas Talebi, CEOPolyten
“Working with AM Saxum helped us take a major step forward—not only operationally, but strategically. Our company had grown over the years with a large and diverse product offering, but that variety had created complexity in production, inventory, and customer experience. Through their Lean transformation and strategy optimization process, AM Saxum helped us simplify our product portfolio, streamline operations, and improve service quality. They guided us in making data-driven decisions that reduced inefficiencies and aligned our business model with future growth opportunities. The training and coaching provided to our team empowered us to think differently and embrace change with confidence. We’re now better positioned to scale, improve customer satisfaction, and explore new markets with a stronger, more agile structure. I highly recommend AM Saxum to any organization looking to sharpen their strategy and elevate their performance.”
<b>Jessica Tarasco</b>, General Manager
Jessica Tarasco, General Manager Peter & Paul's Gifts
https://peterandpaulsgifts.com/

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FAQ

Does AM Saxum provide on-site Lean Six Sigma training and certification?

Yes — for businesses, not for individuals.
We offer tailored on-site Lean Six Sigma training and certification programs exclusively for companies. Our training is designed to address real operational challenges within your organization and is delivered by experienced consultants with hands-on industry expertise. At this time, we do not offer individual or public courses for private learners.

Any organization, across all industries — for-profit and non-profit.
Whether you’re in manufacturing, technology, healthcare, professional services, hospitality, government, or the public sector, your organization can benefit from our expertise in Lean Six Sigma, operational excellence, and leadership development. We work with organizations of all sizes to deliver measurable improvements in performance, efficiency, and competitiveness.

Yes.
We specialize in designing and implementing Lean transformation initiatives that help organizations streamline operations, reduce costs, and build sustainable performance improvements. Our consultants bring deep industry experience and a practical, hands-on approach to drive real results.

Project timelines vary depending on the scope and complexity, but many initiatives show measurable improvements within 3 to 6 months. We work closely with your team to design a phased, tailored approach that delivers quick wins while building long-term capabilities.

Not at all.
We work with businesses of all sizes — from small and mid-sized enterprises (SMEs) to large corporations. Whether you’re a growing company aiming to scale more efficiently or a mature organization focused on improving profitability, our solutions are customized to fit your needs.

If your company is facing challenges like rising costs, process inefficiencies, customer complaints, or leadership gaps, it’s likely ready for Lean or operational excellence initiatives. We offer a free initial consultation to assess your needs and recommend the right approach.

AM Saxum provides Lean Six Sigma, operational excellence, and leadership consulting services across the USA. With consultants strategically located in key regions, we deliver personalized, on-site support while keeping travel costs low.

Our targeted regions include:

StateCity
CaliforniaLos Angeles
San Francisco
San Diego
San Jose
Sacramento
Fresno
WashingtonSeattle
UtahSalt Lake City
NevadaLas Vegas
OregonPortland
ArizonaTucson
ArizonaPhoenix
WyomingCheyenne
ColoradoDenver
StateCity
IllinoisChicago
Aurora
Naperville
Rockford
Joliet
MichiganDetroit
Grand Rapids
Lansing
Ann Arbor
Flint
Saginaw
OhioCleveland
Cincinnati
Columbus
Akron
Toledo
StateCity
New YorkNew York City
Buffalo
Rochester
Albany
Syracuse
MassachusettsBoston
New JerseyNewark
ConnecticutHartford
PennsylvaniaPittsburgh
StateCity
TexasHouston
Dallas
Austin
San Antonio
Fort Worth
FloridaMiami
Orlando
Tampa
Jacksonville
Fort Lauderdale
West Pal Beach
GeorgiaAtlanta
Augusta
Savannah
Columbus
Macon
North CarolinaCharlotte
Even if your city or state isn’t listed here, rest assured — we support clients nationwide, including in smaller cities and rural areas. Wherever your organization is located in the USA, AM Saxum is ready to help you achieve operational excellence and drive lasting performance improvements.
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