A hospital in Southwestern Ontario faced significant delays in processing imaging appointment requests. Manual, paper-based systems resulted in lost requisitions, poor communication, and long lead times. The hospital implemented a Lean Six Sigma strategy that resulted in a 62% reduction in cycle time, improved staff utilization, and better patient access.
A manufacturer of extruded HDPE pipes was experiencing excessive scrap rates and high costs associated with product defects. By partnering with us to implement a targeted Lean Six Sigma improvement initiative, the company was able to reduce its defect rate from nearly 60% to just 5%, while cutting the cost of poor quality (COPQ) from 37.5% to 15% of revenue—a transformation that significantly improved operational performance and financial outcomes.
