Allyson’s strength lies in her ability to see the big picture while navigating the details. She specializes in facilitating collaborative, results-driven strategic planning processes, helping organizations develop compelling visions, build engagement strategies, and implement practical solutions. Her expertise includes creating policies, designing training programs, and aligning resources to achieve clear, measurable objectives.
Having led numerous projects in municipalities such as Surrey, Richmond, and Coquitlam, as well as at educational institutions such as Langara College and Vancouver Island University, Allyson has successfully managed multi-disciplinary teams to address complex community issues, streamline operations, and drive process improvements. Her experience spans diverse sectors, from local government to healthcare, where she has coached executive-level Lean Six Sigma Green Belts in projects aimed at reducing inefficiencies, such as optimizing patient intake and discharge times.
Her approach combines analytical rigor, innovative thinking, and a collaborative mindset, ensuring sustainable, replicable results that enhance performance and outcomes. Allyson’s commitment to continuous improvement and operational excellence has made her a trusted advisor to both public and private organizations seeking to achieve lasting change.
Service/Transactional
20+ Years of Experience
Government & Public Sector
Allyson is a highly versatile trainer and facilitator with over 20 years of experience leading process improvement initiatives, strategic planning, policy development, and organizational reviews across municipalities and government agencies. She has successfully guided teams in optimizing operations, enhancing performance and driving change.
Specializing in Lean Six Sigma methodologies, Allyson helps organizations streamline workflows, reduce inefficiencies, and achieve measurable results. She has led complex studies and evaluations, focusing on areas such as customer experience, booking processes, special events, and real-time benchmarking for performance tracking. Her ability to identify key pain points, analyze processes, and design practical, scalable solutions ensures that organizations can implement lasting improvements.
Allyson excels in facilitating collaborative sessions that engage stakeholders at all levels, from executive leadership to front-line staff. She is skilled at creating tailored training programs and workshops that empower teams to sustain improvements and embed a culture of continuous learning.
Healthcare
As a Lean Six Sigma practitioner in healthcare, Allyson has successfully coached executive-level Green Belts through complex process improvement projects focused on workflow optimization and reducing patient intake and discharge wait times. Her expertise has driven measurable results, including savings ranging from $30K to $215K, significant reductions in wait times, and the reallocation of thousands of hours to improve operational efficiency.
Allyson’s approach combines strategic project management, change management, and data-driven process analysis to identify inefficiencies and implement sustainable solutions. She works closely with healthcare teams to streamline workflows, enhance patient flow, and improve service delivery. Her ability to mentor and empower leaders has led to lasting improvements in both clinical and administrative areas, contributing to enhanced patient care and organizational performance. Allyson’s work in healthcare underscores her commitment to operational excellence and continuous improvement in fast-paced, high-impact environments.
Retail
As a Lean Six Sigma practitioner in retail and product education, Allyson was brought in to lead a struggling, under-resourced department. She spearheaded a comprehensive restructuring effort to improve span of control and address staff disengagement. Through market analysis and collaboration, Allyson created new roles, developed clear job descriptions, and established relevant KPIs that were both attainable and motivational.
She implemented standardized operating procedures to streamline workflows, align teams, and reduce inefficiencies across departments. These changes transformed a fragmented team into a cohesive, global education unit, responsible for delivering product training across 61 countries.
Allyson also drove the transition to an e-learning platform, adapting existing business models to meet evolving needs. Her leadership and process improvements led to the organization winning a prestigious industry award for Product Education, highlighting the significant impact of her work on both operational efficiency and employee engagement.
Education (post-secondary)
Allyson leveraged her Lean Six Sigma expertise to conduct a comprehensive operational review at a post-secondary institution, focusing on efficiency, alignment with the new Strategic Plan, and addressing an expansive span of control. She led process mapping for 18 positions within the department, identifying workflow inefficiencies and areas for improvement, which resulted in enhanced operational alignment and better management support.
Allyson facilitated two multi-day staff workshops and conducted individual interviews to streamline recruitment, onboarding, and succession planning. Her efforts reduced staff burden during vacancies and helped refine position structures to allow for cross-training and comprehensive coverage across departments.
This initiative was especially critical following the amalgamation of three distinct units during the COVID-19 pandemic, where her analysis supported the department’s restructuring efforts. Key deliverables included detailed process maps and a comprehensive report, which justified funding for additional positions, demonstrating the alignment between operations and the institution’s strategic goals.